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ATA Carnet and document certification – service update

Please note that while the majority of our staff are now working remotely to prevent the spread of COVID-19, we are still opening our Ottawa and Toronto offices on a rotation. Our Montreal office is closed until further notice.

Montreal: Closed
Ottawa Office: Wednesdays
Toronto Office: Tuesdays and Thursdays

Your Carnet will still be processed, but it may be shipped from a different regional office and not available for in-office pick-up. A representative will contact you with specific information.

Document certification requests will have to be submitted online at If you do not already have an account, please contact

 We will continue to do our best to meet all deadlines, but please note that same-day service in any region may not be available. If you have any questions or concerns, or if you need to speak to a Services representative, please email: We thank you for your understanding.



Important Information

The Canadian Chamber of Commerce can certify a variety of documents, the most common being Certificates of Origin. A Certificate of Origin (CO) is a document attesting that goods exported in a shipment have been wholly obtained, produced, manufactured or processed in a particular country. COs may be requested by customs administrations, importers, freight forwarders or banks for clearance of letters of credit. The issuance of a CO is an important function for chambers of commerce as many countries view chambers of commerce as credible organizations and require that they authenticate documents with their stamp or seal.

All documents presented to the Canadian Chamber for certification must first be notarized. Notarization is a process by which a lawyer or a notary public certifies, from a person’s sworn statement, that the facts described in her/ his signed documents are true. Exporters that frequently use our service often find the notarization process costly and time consuming; an alternative to notarization is the letter of waiver. Along with notarization or a letter of waiver, we also require proof of a company’s registration in Canada with the federal or provincial/territorial government and its annual business license renewal, or the like, before we will certify any documents.

Please allow sufficient time for the review and certification of your documents. Please scan and email multi-page documents, non-routine documents or background documents for review to before obtaining the required notarization. Non-routine documents will be considered on a case-by-case basis. Once reviewed and approved by Canadian Chamber staff, you may send the notarized documents by courier or deliver the documents in person to one of our three offices and wait while they are certified by one of our agents. If the documents are to be mailed/couriered back to you, please ensure to include a prepaid return envelope or a completed waybill.

Multi-page/high volume requests can be processed the same day provided they are delivered to our offices no later than 3:00 p.m. We will certify documents up until 4:30 p.m. We can also certify Certificates of Origin online.

Global Affairs Requirements

Any documents that require authentication from Global Affairs, other than Certificates of Origin, must be notarized by a notary public or commissioner of oaths. Having a letter of waiver on file at the Canadian Chamber of Commerce is insufficient.